Our Services


The ring size is as important as the ring itself. A graceful and comfortable fit will enhance the bond to that elegant ring. INCOLUX will not give up until you are satisfied in all aspects. Therefore, we offer free one-time resizing of your non-engraved or engraved ring during the first 60 days after receiving your product. Custom or modified products (special orders that have been designed or produced to customer specifications) are not eligible for free resizing.

For further information, you can read our Return Policy by clicking here. If you need further assistance, please don't hesitate to visit our Contact Us page. Our team will be more than happy to assist you!

Free Engraving

Deliver an intimate or personal message with a free engraving and furnish the lifetime present with a sentimental value. This will make the ring feel special and exclusive.

INCOLUX will engrave your ring for free when you select this option during your purchase. You can choose from four different fonts and include special symbols like hearts or infinity. The maximum number of characters you can type in is 25 - including spaces, icons and letters.

Lifetime Warranty

INCOLUX stands out in the sector with an attractive lifetime warranty. A wedding or engagement ring is a purchase of a lifetime. Therefore, we want to ensure that you receive the top quality product with a satisfying guarantee. A lifetime warranty applies to all INCOLUX jewellery because we are confident about our products. In case of any manufacturer’s defect, INCOLUX will examine the product and will gladly repair it for you.

Please refer to our return policy for more details.

Free Insured Shipping

Jewellery is delicate and requires extra care while in delivery. INCOLUX offers complementary & insured shipping on all orders for loss or damage in transit. Once the order leaves our premises, you will be provided with a tracking number to track your delivery.

We recommend you open your package, inspect the content(s) and check for damage. If you detect any damage, please file a damage claim and reject the receipt of the delivery.

Online Returns

If you are not satisfied with your order, you are welcome to return your item to INCOLUX either for a refund, resizing, engraving or repair request. Submit a return order form that can be filled in with a couple of simple clicks. Please print it out and send it back with the item. Once the return order form is submitted, you will receive the instructions to your email address to proceed with the return.

Please read through our return policy before sending the item back to us.

Free Gift Packaging

INCOLUX recognises the importance of the special moment you treasure, especially with each detail that matters therefore a stylish & free gift box is sent to you with your purchase

Specialised in-house gemologists

In 2012, we started to design and develop our products. Entering the international market, utilising specialised in-house gemologists to maintain professional service and embrace the highest-standard quality was necessary. Our experts in the field of gemology hand-picks each gem that we use and confirm the quality standards that we aim to offer at all times.

Free Ring Sizer

INCOLUX understands the need for perfection in every little detail when the special moment is near. Ring size is as important as the ring itself, and INCOLUX stands by you when you need it the most.

Feel free to order a free ring sizer by clicking here or email us at service@glamira.co.uk, including your name and address with the subject "Order a ring sizer". You can also order a free ring sizer on every product page, right under the price section where it states: "FIND YOUR RING SIZE."


https://www.glamira.co.uk/diamond-certification/ follow this link

Coupons & Gift Card

How to Redeem Your Coupon Code

Participate in campaigns via our newsletter or participate in Facebook campaigns via our Facebook Fanpage to get coupons.

Redeem Coupon

- Only one coupon can be redeemed per order
- Coupons can only be redeemed before the order is completed.
- A coupon cannot be exchanged for cash.


- Gift coupons are redeemable for a limited period only. The period of validity can be seen on the coupon or the respective campaign.


- It is generally possible to return articles purchased with gift coupons.
- If for any reason, you would like to return an article purchased with a gift coupon, you will receive your additional payment in the form of a credit to your Glamira client account.

Coupons and Discount promotions

- We offer you numerous promotions for different occasions the whole year round.